Ride Requests, Timing, And Service Expectations

Last updated: May 3, 2026

Booking Requests

A ride request is not confirmed until 7 Star Fleet accepts the trip details and confirms availability, timing, vehicle fit, and any required payment or deposit. Submitting a form, text, email, or voicemail does not by itself guarantee service.

Quotes And Pricing

Quotes may depend on date, time, route, passenger count, luggage, vehicle type, wait time, stops, airport or venue requirements, and special event traffic. Final pricing should be confirmed before the ride begins.

Pickup Timing

Passengers are responsible for providing accurate pickup locations, dates, times, flight information when applicable, and contact details. Las Vegas airport, hotel, valet, venue, and event conditions may affect pickup timing and staging.

Cancellations And Changes

Cancellation, rescheduling, no-show, and late-change terms may vary by ride type, vehicle, distance, date, and whether a deposit or prepayment was required. Confirm the applicable cancellation terms when booking.

Vehicle Fit

Vehicle recommendations are based on the information provided before booking. Passenger count, luggage count, mobility needs, child seats, large items, and special requests should be shared before confirmation so the vehicle fit is practical.

Passenger Responsibilities

Passengers are expected to respect the vehicle, driver, schedule, and applicable laws. Unsafe behavior, illegal activity, excessive intoxication, or conduct that risks the driver, passengers, vehicle, or public may result in refusal or termination of service.

Cleaning, Damage, And Lost Items

Additional fees may apply for vehicle damage, excessive cleaning, smoking, spills, or lost time caused by passenger conduct. 7 Star Fleet is not responsible for lost items, but we will make a reasonable effort to help locate belongings reported after a ride.

Service Limits

Service may be affected by weather, road closures, traffic, law enforcement activity, airport or venue restrictions, vehicle availability, safety issues, or events outside reasonable control. When possible, we will communicate practical alternatives.

Contact

Questions about these terms can be sent to info@7starfleet.com or handled directly by phone at +1 (702) 358-2300.